Our service does not stop once the camera has been installed.
We manage it until project end.
RemoteManager is delivered to you as a managed, hosted service, ensuring maximum reliability and uptime for the duration of the project.
What does the service entail?
- The RemoteManager webcam application hosted on our secure servers
- Daily back up of the image archive
- Preventative system maintenance
- Auto-error detection - the system automatically sends us notification in the event a camera goes offline
- Immediate troubleshooting on error notification
- On-site diagnosis and troubleshooting
- Our service commitment is detailed in a SLA
In addition, we provide technical assistance at any point during the project for any specific requirements you may have.
